Sunset Concert Cruises
Cancellation and Refund Policy

sunset

Weather-Related Cancellation:

The Spirit of LaSalle can sail in just about any weather but we may opt to cancel if conditions do not promise an enjoyable experience for guests. Please let us know where you can be reached on the day of your cruise. We will call you only if your cruise is canceled. If in doubt, or if you cannot be reached, you may call (920) 854-2986 after 1:00 p.m. to find out the status of your cruise.


Alternate Cruise Date:

Because of the possibility of cancellation it is a good idea, if your itinerary allows, to have an alternate cruise date in addition to the one you reserved. If your cruise is canceled, ticket reservations can be transferred to another cruise date with available space. Call (920) 854-2986 to transfer.

Refund Policy:

If we have to cancel a cruise due to adverse weather conditions, you will get full refund if you cannot reschedule. Our very generous cancellation policy allows you to cancel (without a charge) until noon on the day of your cruise. However, a substantial charge will be made if you do not cancel by noon and do not show up to honor the reservations you made.

  Your reservations are subject to a substantial charge unless canceled by NOON.  


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